The “discovery bay” is one of the most important components to our successful and timely repairs. In the discovery bay all vehicles are meticulously disassembled and estimated to get all supplemental damage on the initial estimate. This eliminates multiple parts orders and repeating the administration cycle. The discovery bay includes three drive-on lifts, two larger lifts for the crippled vehicles, and computer stands to take technology to each car and write the estimate/supplement at the vehicle. This process is much more advanced than removing bumper covers, as additional parts or sheet metal is carefully removed to view all structural and mechanical damage as well. This “upfront focus” is one aspect of a repair shop that is widely overlooked but one of the primary reasons for our reduction in cycle time and increase in safe, quality and profitable repairs.
All of our technology and state-of-the-art equipment is not all of Car Crafters; the employees form one big family. Through trial, error and hard work, Car Crafters has found what it takes to be a successful repair business-it’s our culture! That culture is our dedication and respect towards customers and employees, combined with our Christian morals and family values. That culture is the key to Car Crafters’ success. Our culture is unlike any other, come experience it!
The harsh New Mexico sun can damage more than just your skin, it can damage your car’s paint finish. Protecting and taking care of your car’s finish is key to maintaining the value of your car.
Car Crafters guarantees our paint match using a computerized paint matching system and the finest materials available. We don’t match your color to some universal paint chip ― we match the new color to the color of your car. We oven bake the finish in order to achieve a factory finish on all our vehicles.
Paintless Dent Repair
Car Crafters offer a quick and easy way to repair door dings without the cost of auto body repair and refinishing. Paintless dent repair is non-invasive and a perfect solution for small dents. We’re here to help you maintain the overall appearance and value of your car.
Auto Body Repairs
At Car Crafters, we use nationally recognized standards to determine whether or not a part is repairable or must be replaced. Our I-CAR trained and ASE certified technicians maintain the highest standards in the industry and have one fundamental goal – making your car safe for you to drive. Your vehicle has been designed and engineered with your safety in mind. Specific parts like hoods, doors and bumpers have been designed to absorb and displace energy in a collision in order to protect you and your passengers. Once those parts have buckled, kinked, or bent, your car has lost a significant amount of its structural integrity and its ability to protect you in an accident.
Auto Frame Repairs
At Car Crafters, we perform uni-body and frame realignment using the latest computerized laser technology which allows us to measure your car’s frame alignment throughout the repair process. Our commitment to your safety is a correctly repaired and aligned frame that will maintain your car’s safe and reliable operation and its ability to protect you in an accident. A car’s frame is the platform that everything else rests on. If your frame is aligned incorrectly, other parts won’t work as they should – doors won’t latch securely, sheet metal won’t match, headlights won’t fit, windows will stick, and your car’s ability to protect you is compromised.
Towing – 24/7
We offer our customers towing to our facility, 24 hours a day seven days a week, through a partnership with A-Albuquerque Towing.
Gold Class Shop
Car Crafters is proud to be a Gold Class collision repair business. The Gold Class recognition indicates that our technicians are trained in the proper repair techniques and procedures that contribute to the complete and safe repair of your vehicle.
As a Gold Class shop, we require each of our technicians involved in collision repair to take ongoing training every year. This includes classes on new vehicle technologies and the latest repair techniques.
Car Crafters is among only 10 percent of collision repair businesses to achieve Gold Class status, whereas shops that are not Gold Class may train minimally or not at all. Gold Class shops are trained on how to fix your vehicle right; on what can be repaired and what needs to be replaced; and how to see hidden damage you may not see.
Two out of three people find a repair shop by talking to friends or relatives. Don’t take chances. Refer your friends and family to Car Crafters and let our trained repair professionals take care of them today!